Privacy Policy
ClubCarp Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
Data Controller
ClubCarp Ltd is the data controller responsible for your personal data.
Data Protection Officer: George Treadwell
What Data We Collect
We collect personal information that you provide to us when using our services, including:
- Name and contact information
- Delivery address
- Email address
- Order history and preferences
- Website usage data and analytics
Why We Need Your Data
We collect your data for the following reasons:
- To improve our site by monitoring how it is used
- To gather feedback and improve our services
- To respond to any queries or feedback you may provide
- To send email alerts if you have requested them
- To process payments
- To provide you with information about our services
- To deliver your items
- To keep you informed about changes to our services
Payment Information
We do not store your bank or credit card details.
All payment card details are collected and processed securely by our third-party payment provider, Squareup International Ltd.
Squareup Europe Ltd is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (registered reference no. 900846) for the issuing of electronic money and the provision of payment services.
What We Do with Your Data
We will not:
- Sell or rent your data to third parties
- Share your data with third parties for marketing purposes
We will share your data only if required by law – for example, by court order or to prevent fraud or other crimes.
How Long We Keep Your Data
We will only retain your personal data for as long as:
- It is necessary to fulfil the purposes outlined in this document
- Generally, this means that we will hold your data for a minimum of 1 year and a maximum of 7 years
Where Your Data is Processed and Stored
We ensure that your data is as safe as possible during processing and storage. Our systems are designed with security in mind, employing various levels of encryption to protect your data.
How We Protect Your Data
We are committed to safeguarding your data. Our systems and processes are designed to prevent unauthorised access or disclosure, including using encryption to protect your data at all stages.
Your Rights
You have the right to:
- Request information about how your personal data is processed
- Request a copy of your personal data
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Withdraw consent at any time
